Privacy Policy

SPEX Forensics, (the "Company") respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy ("Privacy Policy") describes how we handle the personal information that you provide to us on this site (the "Company Web Site" or the "Web Site"). This Privacy Policy applies only to the Company Web Site, not to any other Company, affiliate or third party sites that may be accessible from here.

This Privacy Policy was last updated on June 22, 2018.

After reading this Privacy Policy, which is incorporated into and is a part of the Web Site & Terms of Use you will know:

·      What information the Company collects from you how the Company uses your information

·      What choices you have about how the Company treats your information how the Company protects your privacy

·      What the Company does about children visiting the Web Site how you can contact the Company

Please be sure to read this Privacy Policy before using the Web Site or submitting information to us. Our Privacy Policy may change from time to time and your continued use of the Web Site is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

INFORMATION THE COMPANY COLLECTS FROM YOU

Active Information Collection

Like many other Web sites, we actively collect information from our visitors both by asking specific questions on the Web Site and by permitting you to communicate directly with us via e‑mail. Some of the information that you submit during the registration process may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.).

When you visit the Web Site, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. For example, if you choose to contact us through the Web Site; during the registration process, filling out a contact form, requesting a quote, or filling out a training request, you will be asked for both personal and demographic information.  We will inform you which information is optional.

Third party sites that are linked to from the Web Site are not under the control of the Company and we are not responsible for their content or privacy policies.

Passive Information Collection

As you navigate through a Web site, certain information can be passively collected (that is, gathered without you actively providing the information).  Like most Web site operators, we track IP addresses, use both session and persistent cookies, and assign Internet tags. Our system also automatically gathers information about the areas you visit on this site and collects operational information about the technology you use, such as your browser, type of computer, operating systems, Internet service providers and the domain name of the Web Site from which you linked to our site.

In addition, when you view the Web Site, we may store some information on your computer. This information will be in the form of a cookie or similar file and will help us check your login status and is used in the quote request process.  Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. The Company does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.

We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Web Site. We also use this information for security purposes, to help us detect and block security breaches.

HOW THE COMPANY USES YOUR INFORMATION

The Company uses your personal information to enhance the operation of the Web Site and allow you to use all of its features.

Your contact information will be used for the purposes for which you supplied it to us (e.g., registering with the Web Site, Requesting Quotes, etc.), to send you related notices or promotional materials and to respond to your comments or requests for information. If you direct comments to us or you request information from us, we may ask you to verify where you are doing business so that we can be assured that the response or information we provide is appropriate for that geographic location. In order to fulfill your request we may share your information with our affiliates in your region.

The Company may share your personally identifiable information with members of our group of companies.

The Company will not give or sell your personally identifiable information to any outside organization for the organization’s own use without your consent. The Company may disclose your personal information to the reputable vendors that assist us in processing information or delivering the items that our customers order. These vendors are restricted from using the information for any purpose other than helping us to provide products and services.

The Company does not otherwise distribute to third parties your personally identifiable information. The Company, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

Our servers are located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by our group of companies with whom we may share your personal information in the European Economic Area and other countries.

The Company may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. The Company also will disclose any information that it is required to disclose by law or by an appropriate government authority.

CHOICES YOU HAVE ABOUT HOW THE COMPANY USES YOUR INFORMATION

We have created mechanisms to provide you with the following choices with respect to your information:

You may view and modify the personal information you have provided to us via this Website by logging in and clicking on “View Your Account”. If you have forgotten your password, once you have tried to login and failed, you can click on the “Forgot Your Password?” link to reach a page on which will help you obtain your password.

If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may not function properly or provide the full user experience.

You also may opt out of having your e-mail address used for promotional purposes by the Company. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience. If you no longer wish to receive information or promotional materials from us by e‑mail you may opt out of receiving these communications. You can opt out anytime.

We offer three methods to opt-out:

1. Our promotional emails include an immediate Unsubscribe link. When you receive one of our promotional emails, you may click that link and opt-out.

2. When you receive one of our promotional emails, you may send us a return e-mail, asking to be omitted from future e-mail distributions.

3. You also may send us an e-mail stating your request addressed to [SpexForensics.US@horiba.com]

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Web Site. Remember, by using any part of the Web Site, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of the Web Site (following the posting of the revised Privacy Policy) means that you accept and agree to the terms of the revised Privacy Policy.

HOW THE COMPANY PROTECTS YOUR INFORMATION

We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including the use of firewalls, SSL encryption for data transfer, restricted access to data, employee training.

The safety and security of your information also depends on you. If you have access to password-protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of this site before you leave your computer. While our company works hard to protect your information, you need to be careful about where and how you share your information.  When you provide information in the user forums you do so at your own risk. The information you share may be viewed by any user of this site.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which you have an account with us.

WHAT THE COMPANY DOES ABOUT CHILDREN VISITING THE WEB SITE

The Web Site is not intended for children and we will not knowingly collect information from children. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail [SpexForensics.US@horiba.com] if they would like this information deleted from our records.

HOW YOU CAN CONTACT THE COMPANY

If you have submitted personally identifiable information through the Web Site, or if someone else has submitted your personally identifiable information through the Web Site, and you would like to have that information deleted from our marketing databases, please contact us via e-mail at [SpexForensics.US@horiba.com]. We will then remove your personally identifiable information from our files. You also may contact us to request the personally identifiable information that the Company has collected about you through the Web Site. The Company will supply you with this information and correct any factual inaccuracies in this information.

If you have any questions, comments or concerns about this Privacy Policy or the information practices of this site, please contact us at:

SPEX Forensics

A Division of Horiba instruments Incorporated

20 Knightsbridge Rd.

Piscataway, NJ 08854

SpexForensics.US@horiba.com